Appliance Repair Technician
at Delta Dallas

Date Posted: 9/2/2020

Job Description

MACE Technician II, MACE Technician III and MACE Technician IV
Responsible for in-home repair and maintenance of residential appliance products.

Essential and Primary Functions:
Diagnose, repair, and maintain appliances in accordance with applicable manufacturers specifications
Dismantle and reassemble appliances to diagnose and troubleshoot problems
Advise and educate customer regarding use and care of appliance
Ability to work independently
Provide technology service and support to customers
Ensure the highest level of customer satisfaction
Ability to work with HAZMAT materials and with Acetylene torches
Educate about benefits and sell to customers add-on sales products

Other Functions
Inspects vehicle pre- and post-trips
Monitor the timely maintenance and repair of the vehicle
Use provided handheld device to handle and close assigned work orders
Continuously learns about relevant new technology

Minimum Job Requirements:
2 years of experience with in-home residential major appliance repair & service experience
1 year of experience of sealed system repair
Multi-brand experience
At least 18 years of age and legally authorized to work in the United States
High school diploma or GED required

Minimum Knowledge, Skills and Abilities:
Possess a valid driver license
Working knowledge of hand tools and power tools
Working knowledge of an Acetylene torch
Working knowledge of HAZMAT materials
Basic computer skills and comfortable operating electronic devices
Strong customer service skills
Excellent verbal and written communication skills
Available to work a flexible schedule (weekends / holidays / evenings; shift work between 8am-8pm)
Certificates, Licenses, Registration and Requirements:
At least 18 years of age and legally authorized to work in the United States
High school diploma or GED required

All States:
• EPA 601 Type I Certification is preferred

Physical Demands:
Able to lift to 80 lbs. on a regular basis
Comfortable working in customers’ homes
Comfortable working outdoors and driving in all types of weather conditions

Equipment Provided:
Work vehicle
Required tools
Laptop and mobile device
Company uniform

Job Requirements

Essential and Primary Functions:
Diagnose, repair, and maintain appliances in accordance with applicable manufacturers specifications
Dismantle and reassemble appliances to diagnose and troubleshoot problems
Advise and educate customer regarding use and care of appliance
Ability to work independently
Provide technology service and support to customers
Ensure the highest level of customer satisfaction
Ability to work with HAZMAT materials and with Acetylene torches
Educate about benefits and sell to customers add-on sales products

Other Functions
Inspects vehicle pre- and post-trips
Monitor the timely maintenance and repair of the vehicle
Use provided handheld device to handle and close assigned work orders
Continuously learns about relevant new technology

Job Snapshot

About Us

Delta Dallas helps companies succeed by providing leadership and staffing expertise through customized recruiting programs. Our staffing solutions include administrative, accounting, and financial roles, as well as workforce management, workforce analytics, and skills-based training solutions. Beyond filling positions, we're committed to bringing employers and employees together for a more productive future.

Delta Dallas' award-winning team was recently recognized by the Texas Association of Personnel Consultants (TAPC) as the number one Temporary/Contract Service Administrative Team and number one in the Highest Revenue Increase category by the National Independent Staffing Association (NISA). For over 30 years, Delta Dallas has provided innovative staffing solutions for hundreds of companies in the Dallas/Fort Worth area.

Whether you're looking for full-time or supplemental (temporary) employment, better pay or more responsibility, or just a change of scenery- we can help you find the opportunity that's right for you. Our recruiters and staffing specialists will connect you with great companies and provide you with the resources and opportunities to help you achieve success. 

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