Database Administrator
at Delta Dallas

Date Posted: 9/10/2021

Job Description

Come work with an amazing company!!!This is not a developer role-Operations on Database side

Position Summary
The Donor Database Manager will be responsible for managing the Donor database system, providing technical and data support, run analytical and statistical reports as needed, assist and ensure donations are entered and matching donations processed in a timely manner.  Collaborate with Development and Communications on events.

Essential functions

  • Ensure daily keying of donations (via phone, mail, or credit card) into Donor Database system.
  • Oversee Matching and 3rd party payor donations process, ensuring matches claimed, deposited, coded, recorded, and reported timely.
  • Responsible for all Donor Acknowledgement letters via email or regular mail.
  • Collaborate with Development and Communications Dept on Year end letter acknowledgments.
  • Perform database management to remove and correct inaccurate data, and continual maintenance
  • Create and maintain queries and reports as needed for analytical use
  • Provide weekly status updates to Executive Director, Development Manager, and Director of Communications.
  • Provide various reports as needed for event hosting, various campaigns, gala needs, various types of letters, etc. in collaboration with Development and Communications departments.
  • Recommend enhancements to business practices and procedures to improve efficiencies and reduce expenditures for optimize use of the donor database system
  • Define and document database processes and procedures, including Matching and 3rd party payors process.
  • Assist team with events as needed
  • Assist with handling Donor phone calls and assist as needed in answering the public question inbox
  • Assist with any additional or special projects, tasks or duties beyond what is outlined here that may be assigned as required

Required education and experience

  • Associates degree, Bachelor’s Degree preferred, with 2 years minimum experience
  • In lieu of Bachelor’s Degree, minimum of 10 years professional experience with Donor Database
  • Prior experience with CRM (customer relationship management) database; BlackBaud Raiser’s Edge NXT experience a plus
  • Excellent computer and data entry skills; proficient in Excel, Word, and PowerPoint
  • Excellent problem solving, customer service, communication – verbal, written, and presentation skills
  • Detail-oriented and able to prioritize daily work efficiently
  • Flexibility to accommodate evolving responsibilities
  • Experience with non-profits and customer service a plus
  • Desire to learn and take on various types of responsibilities
  • A self-motivator, eager to learn and grow, a fast learner
  • Strong organizational and analytical skills
  • Ability to operate effectively in a fast-paced environment
  • A team player, must be able to work with people within and outside of the Development & Accounting department
  • Ability to manage multiple projects simultaneously
  • Willing to work outside regular office hours when necessary


Job Snapshot

  • Employee Type: Full-Time
  • Location: Irving, TX
  • Job Type: Other
  • Experience: Not Specified
  • Date Posted: 9/10/2021

About Us

Delta Dallas helps companies succeed by providing leadership and staffing expertise through customized recruiting programs. Our staffing solutions include administrative, accounting, and financial roles, as well as workforce management, workforce analytics, and skills-based training solutions. Beyond filling positions, we're committed to bringing employers and employees together for a more productive future.

Delta Dallas' award-winning team was recently recognized by the Texas Association of Personnel Consultants (TAPC) as the number one Temporary/Contract Service Administrative Team and number one in the Highest Revenue Increase category by the National Independent Staffing Association (NISA). For over 30 years, Delta Dallas has provided innovative staffing solutions for hundreds of companies in the Dallas/Fort Worth area.

Whether you're looking for full-time or supplemental (temporary) employment, better pay or more responsibility, or just a change of scenery- we can help you find the opportunity that's right for you. Our recruiters and staffing specialists will connect you with great companies and provide you with the resources and opportunities to help you achieve success. 

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