Administrative Assistant

Role Overview
The Client Relations Specialist role is heavily personality-driven and centered on building meaningful relationships with clinicians. Experience is secondary to creativity, organization, and a genuine ability to connect with people.
This position supports and celebrates approximately 300+ medical facilities, and the role is expected to evolve over the next year as the organization continues to grow.

Responsibilities
Client Engagement & Milestones

• Manage clinician touchpoints and celebrations (birthdays, anniversaries, weddings, home purchases, etc.)
• Coordinate handwritten birthday cards for all clinicians
• Personally deliver gifts to local Dallas clinicians when possible
• Own milestone recognition strategy and execution

• Coordinate and oversee provider/facility activations (e.g., lunch deliveries for entire facilities)
• Source vendors, manage payments, and ensure smooth execution
• Example: coordinating lunches for multiple facilities nationwide on the same day

• Significant administrative coordination related to clinician engagement
• Workload fluctuates based on milestone timing and clinician onboarding waves

• Assist with conferences and large-scale events
• Contribute to internal newsletters

• Full ownership of sourcing, selecting, and coordinating gifts
• Creativity and good taste are essential

• Creative and thoughtful
• Highly organized
• Strong interpersonal skills
• Naturally relationship-oriented
• Comfortable with ambiguity and evolving responsibilities
• 'Gets it' when it comes to meaningful, personal gestures