Account Service Coordinator

Account Manager ??? Role Overview

Our client is looking for a Client Success Specialist to join their growing team. This role sits at the intersection of operations, customer experience, and process management, supporting clients after the sales process to ensure smooth onboarding, accurate data management, and a high level of service.

This is a great opportunity for someone who enjoys organization, problem solving, and building strong client relationships in a fast-paced environment.

What you???ll be doing:

• Manage customer accounts and ensure accurate setup in internal systems

• Review reports to ensure equipment and services remain compliant and ready for use

• Maintain and update customer agreements and account data

• Serve as a key point of contact for customers, addressing questions and supporting ongoing needs

• Help prepare and coordinate equipment for clients

• Support leadership on operational improvements and special projects as the company continues to grow

What they???re looking for:

• Bachelor???s degree

• 2+ years of experience in a customer-facing, operations, or administrative role

• Strong attention to detail and organizational skills

• Excellent communication skills

• Comfortable working with Microsoft Office and CRM systems (Salesforce is a plus)

• Someone proactive, reliable, and excited to be part of a growing organization