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Job Requirements of Customer Service Rep:
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Employment Type:
Full-Time
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Location:
Corsicana, TX (Onsite)
 
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Customer Service Rep
Customer Service Representative
We???re looking for a Customer Service Representative who thrives on connecting with people, solving problems, and creating positive experiences. In this role, you???ll be the voice of the organization with helping customers with questions, orders, and requests while ensuring they feel valued every step of the way.
If you???re someone who takes initiative, enjoys learning, and wants to grow within a supportive, fast-moving team, this is a great opportunity to shine.
Job Responsibilities
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Serve as the first point of contact for customers, responding to inquiries and requests with professionalism and care.
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Manage and process customer information accurately and efficiently.
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Resolve issues and find solutions that leave customers satisfied.
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Collaborate with team members and leadership to improve processes and enhance the customer experience.
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Contribute to a positive and safe workplace by supporting company values and initiatives.
 
Qualifications and Requirements
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At least 1 year of experience in a customer service or client-facing role.
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A proactive, positive, and solutions-focused attitude.
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Strong judgment and decision-making skills ??? able to balance empathy with policy.
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Excellent communication, organizational, and problem-solving abilities.
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Eagerness to learn, adapt, and grow within a dynamic environment.